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Krystal Ixtapa All Inclusive, Ixtapa (Guerrero)

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From63US$ /night
Check-in
10Jun2025Select date
Check-out
11Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Blvd Ixtapa Lote 4, Ixtapa (Guerrero), Mexico, 40880

Krystal Ixtapa Hotel is situated on the Pacific coast, next to El Palmar Bay, and offers amenities tailored for various travelers. The property features 255 rooms with various views, catering to couples, families, and honeymooners. Recognized for its comprehensive services, the hotel combines elegance with accessibility in a tourist area.

Location

Located on Boulevard Ixtapa, the hotel is close to major attractions such as Playa Linda and various golf courses. It is approximately 20 km from Ixtapa-Zihuatanejo International Airport and half a mile from the Los Patios Ixtapa shopping mall. Public transportation options are readily available for convenient travel to nearby areas.

Rooms

The hotel comprises 255 rooms, including options with full or partial sea views, accommodating up to four guests. Each room features modern amenities, such as free Wi-Fi, air conditioning, and a plasma screen TV. Rooms are designed with marble floors and equipped with balconies for outdoor relaxation.

Eat & Drink

Dining options include the Aquamarina Restaurant, which provides a buffet breakfast with both Mexican and Western selections. Bogart's, inspired by Casablanca, offers Moroccan-style cuisine while catering to all tastes. Guests can also enjoy a café, snack bar, and late-night dining at the sports bar and the Christine Club.

Leisure & Business

Hotel Krystal Ixtapa provides two outdoor pools, one featuring a slide, and an indoor swimming pool for relaxation. Recreational facilities also include a spa offering well-being treatments, a gym, and activities designed for children. The resort hosts various entertainment options, including live music and DJ sets at the nightclub.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard room Ocean View
Max:
3 persons
34 m² 
Bed options:
1 King-size bed
Sea view
Shower
Balcony
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Superior Room Sea View
Max:
3 persons
34 m² 
Bed options:
2 Double beds
Sea view
Shower
Balcony
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Standard Room Garden View
Max:
3 persons
34 m² 
Bed options:
2 Double beds
Garden view
Shower
Balcony
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Getting around

A list of all available modes of transport

City Centre
Ixtapa (Guerrero) 1.9 km
Airports
Ixtapa-Zihuatanejo International (ZIH) 18.7 km
Lazaro Cardenas (LZC) 96.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Golf course
  • Billiard tables

Services

  • Room service
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's menu
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock
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Location

Blvd Ixtapa Lote 4, Ixtapa (Guerrero), Mexico, 40880
Map view
Blvd Ixtapa Lote 4, Ixtapa (Guerrero), Mexico, 40880
Nearby
Amusement Park
Delfiniti of Mexico
450 m
Beach
Playa El Palmar
450 m
Restaurants
Bistro Soleiado
100 m
Calle Paseo de Ixtapa S/N Plaza Ambiente
Kraken Chef
640 m
Blvd. Paseo Ixtapa In front of sunscape Dorado Pacifico
Raffaello Restorante Italiano
680 m
Paseo de Ixtapa Junto a Santander
Ata Sushi Bar
710 m
Paseo de Ixtapa Plaza Raffaello local B junto a banco Santander suc. Ixtapa Calle Pedro Ascencio junto al bar Bandidos a un costado de la iglesia del centro suc. Zihuatanejo
The Blue Shrimp
580 m
El Camaron Azul Plaza Ixtapa
Armandos Lobster House
600 m
Paseo de Ixtapa

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.8
Location
7.6
Service
7.8
Dining
7.0
Guest reviews
7.6/10
based on 5 reviews
3.5/5 based on 1104 reviews
7.9
7.9/10 based on 1113 reviews
#19 of 23 hotels in Ixtapa based on Tripadvisor
Mark
United States, March  2024
7.4/10

The hotel offers comfortable and average rooms. While the pool bar area seemed to prioritize all-inclusive guests for drinks, making it challenging to charge to the room, I didn't face any issues during my stay. The rooftop view was unfortunately obstructed by a trash-covered rooftop, large air conditioning fans, and a service alley, which were not initially available despite the reservation made months in advance.

Rooms
7.0
The rooms were average, clean, and comfortable, providing a satisfactory stay.
Service
8.0
The hotel staff was capable, attentive, and always ready to assist with any inquiries or needs.
Location
7.0
The location was convenient for exploring Ixtapa, being close to attractions and dining options, although it posed some challenges during walks due to slipping.
Dining
8.0
The dining experience was acceptable overall with good options, despite minor preferences for cooked meats not being available.
Facilities
7.0
The facilities were satisfactory, offering all the necessary amenities for a pleasant stay.
Charles
United States, February  2024
8.2/10

My stay at this hotel was absolutely delightful! The room was very nice with a king bed and a lovely ocean view, making it a perfect retreat. The service was exceptional, especially when the staff went above and beyond to assist with a stolen item. The location was ideal for exploring local stores and enjoying beach access, although the dining options could be improved. Overall, a great place with some room for enhancement.

Rooms
9.0
My room on the 7th floor had a beautiful view of the ocean on one side and the golf course on the other. It was spacious and comfy, providing a relaxing stay.
Service
9.0
The staff members, including Gloria, Raphael, Marten, Carmen, and Kristel, were friendly and attentive, making my experience truly enjoyable.
Location
8.0
The hotel's location was convenient with easy access to the beach and nearby stores. The peaceful atmosphere allowed for a serene getaway, although more diverse dining options would have been appreciated.
Dining
7.0
The dining experience varied, with good options available. However, there is room for improvement, especially in the breakfast selections.
Facilities
8.0
The hotel offers a range of amenities to enhance the stay, contributing to a pleasant overall experience.
Kate
United Kingdom, February  2024
7.0/10

The hotel has rooms with views of a trash-covered rooftop and giant air conditioning fans, but the service from Pablo and his staff is friendly and helpful. The location is great for shopping and dining, although it can get noisy with loud music. Dining was okay, with newly-renovated snack bar options. Overall, a mixed experience with some drawbacks but good service and location.

Rooms
7.0
The rooms come with hand weights and have views of a trash-covered rooftop, giant air conditioning fans, and the service alley/maintenance yard.
Service
8.0
The service by Pablo and his staff was friendly and helpful.
Location
7.0
The location is great for shopping and dining, but it can get noisy with loud music.
Dining
6.0
The dining experience was okay, with options available at the newly-renovated snack bar.
Facilities
7.0
Overall, the facilities were satisfactory but not exceptional.
Jeff
United States, January  2024
7.2/10

I had a mixed experience at the hotel. The location was great, near the beach, but the rooms had some drawbacks with their views. The service was somewhat misleading, and the dining options could have been better. However, the facilities were enjoyable and well-maintained.

Rooms
7.0
My room on the third floor overlooked the garden and beach, offering a nice view. However, there were some drawbacks like the trash-covered rooftop and giant air conditioning fans outside the windows.
Service
6.0
The service was a bit misleading, especially concerning purchasing breakfast for a faster check-in. The staff were friendly overall, but some aspects could have been improved.
Location
8.0
The hotel's location is excellent, within walking distance to Ixtapa and clean surroundings. However, it caters more to an older demographic, which may not suit those looking for a younger crowd.
Dining
7.0
The dining options were decent, with hot and good meals available at the snack bar overlooking the beach. However, the limited breakfast choices were a downside.
Facilities
8.0
The facilities were good, with a well-maintained pool area and some shops/services available. However, improvements could be made in terms of cleaning the pool promptly.
Nicholas
United Kingdom, October  2023
8.0/10

The hotel offers spacious and clean rooms with a large verandah to enjoy both the sunrise and sunset at a very reasonable price. The service is friendly and helpful, especially from Martin in the mornings. The location is perfect, separate from the other pool, making it ideal for a relaxing stay. The dining experience is decent, with varied buffet options. The facilities are well-maintained and cater to both adults and children.

Rooms
9.0
The rooms are spacious, clean, and have a tremendous view.
Service
8.0
The staff is very friendly and always willing to help.
Location
8.0
The hotel is located in a nice and busy area, perfect for a relaxing stay.
Dining
7.0
The dining experience is pretty good, with a decent buffet selection.
Facilities
8.0
The facilities are well-maintained and offer a variety of options for both adults and children.
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Rooms and Guests2 Guests, 1 Room