Krystal Ixtapa Hotel Ixtapa , Ixtapa (Guerrero)

The hotel offers comfortable and average rooms. While the pool bar area seemed to prioritize all-inclusive guests for drinks, making it challenging to charge to the room, I didn't face any issues during my stay. The rooftop view was unfortunately obstructed by a trash-covered rooftop, large air conditioning fans, and a service alley, which were not initially available despite the reservation made months in advance.

My stay at this hotel was absolutely delightful! The room was very nice with a king bed and a lovely ocean view, making it a perfect retreat. The service was exceptional, especially when the staff went above and beyond to assist with a stolen item. The location was ideal for exploring local stores and enjoying beach access, although the dining options could be improved. Overall, a great place with some room for enhancement.

The hotel has rooms with views of a trash-covered rooftop and giant air conditioning fans, but the service from Pablo and his staff is friendly and helpful. The location is great for shopping and dining, although it can get noisy with loud music. Dining was okay, with newly-renovated snack bar options. Overall, a mixed experience with some drawbacks but good service and location.

I had a mixed experience at the hotel. The location was great, near the beach, but the rooms had some drawbacks with their views. The service was somewhat misleading, and the dining options could have been better. However, the facilities were enjoyable and well-maintained.

The hotel offers spacious and clean rooms with a large verandah to enjoy both the sunrise and sunset at a very reasonable price. The service is friendly and helpful, especially from Martin in the mornings. The location is perfect, separate from the other pool, making it ideal for a relaxing stay. The dining experience is decent, with varied buffet options. The facilities are well-maintained and cater to both adults and children.